Human Resources Department | Usability Evaluations

Making design recommendations that are built on data from actual users— not just opinions.
Image of annotated screenshots and task notes is intentionally blurred to honor non-disclosure agreements with the client.

Image of annotated screenshots and task notes is intentionally blurred to honor non-disclosure agreements with the client.

my role

Our team worked with a client to conduct usability tests of a prototype human resources portal with three key user groups. I assisted in developing usability test scripts, task scenarios, and surveys used in usability sessions.  In these usability sessions, I asked participants to complete key tasks within the prototype system. I then took notes on places users experienced difficulty and confusion. These notes contributed to a subsequent report that was delivered to the client’s development team within a few days of data collection. Data from this usability study will be used to inform subsequent versions of the system.

STOP BEING NOSY, STAN :)

key takeaways

Working on this project allowed me to develop skills in

  • Agile reporting of usability research data.
  • Designing usability session scripts and survey materials.
  • Facilitating and recording usability evaluation test sessions.
  • Creating actionable recommendations for system design and development based on usability research data.

see more

Because of client confidentiality, materials from this project can only be seen upon request. Send a request to access materials from this project.