Making design recommendations that are built on data from actual users— not just opinions.
Our team worked with a client to conduct usability tests of a prototype human resources portal with three key user groups. I assisted in developing usability test scripts, task scenarios, and surveys used in usability sessions. In these usability sessions, I asked participants to complete key tasks within the prototype system. I then took notes on places users experienced difficulty and confusion. These notes contributed to a subsequent report that was delivered to the client’s development team within a few days of data collection. Data from this usability study will be used to inform subsequent versions of the system.
STOP BEING NOSY, STAN :)
Working on this project allowed me to develop skills in
- Agile reporting of usability research data.
- Designing usability session scripts and survey materials.
- Facilitating and recording usability evaluation test sessions.
- Creating actionable recommendations for system design and development based on usability research data.
Because of client confidentiality, materials from this project can only be seen upon request. Send a request to access materials from this project.